Getting Started with Portal3

Browser compatibility

Portal3 is a web-based app certified to work with Google Chrome. To download Google Chrome on your device, go to https://www.google.com/chrome/.

Logging in

To log in:

1. In Google Chrome, navigate to Videri Portal3.
2. On the login page, type your email into the ‘E-mail’ field.
3. Type your password into the ‘Password’ field.
4. Click the "Sign in" button.

NOTE: Your password displays as ********* to protect your privacy. To view your password, click the  icon, located to the right of the ‘Password’ field.

Logging in for the first-time

If you’re logging in for the first time, you’ll receive your password in a Welcome email from no-reply@videri.com. You will be prompted to change your password upon logging in.

Logging in with multiple tenants

If you have access to multiple tenants, you’ll be prompted to select a tenant after clicking "Sign in". You can change tenants at any time without logging out.

Resetting your password

To reset your password, click the "Forgot your password?" button on the login page. Enter your email and click "Next". We’ll send you an email with instructions on how to reset your password.

Logging out

To log out:

1. Click the circle with your initials in the top navbar to open the account menu.
2. Click "Log out".

About Workspaces

A “Workspace” is a group of interrelated Canvases, content, and users. Your organization may have a single Workspace or many. The number of Workspaces you have access to is determined by your administrator.

All users can see all the Canvases, Walls, and content in a Workspace. When in “All Workspaces” context, you can see all the Canvases, Walls, and content across all the Workspaces you have access to.

Admin users will also see users, a list of Workspaces, and Alerts for the Workspace. Admins are able to create, manage, and delete Workspaces. To learn more about administrative functions, see [Administration].

Canvases can only belong to a single Workspace at a time. You will only see Canvases that belong to the selected Workspace unless you are in “All Workspaces” context.

Selecting a Workspace

In order to upload content, you’ll need to be in a specific Workspace. To select a Workspace:

1. Click to expand the Workspace navigator in the top navbar.
2. Select the Workspace you want to work in. To see member Workspaces that might be hidden, click the (+) icon next to a Workspace.
3. Click Select Workspace to confirm your selection and close the Workspace navigator.

Confirming you’re in the right place

You can confirm your Workspace selection at any time by looking at the top navbar. In the below image, the user is in the “Chicago Store #3224” Workspace.