Mastering Search in Portal3 – VIDERI Support Portal

Users can search for objects in their organization databases on the following pages in Portal3:

Devices
Walls
Assets
Playlists
Layouts
Projects
Campaigns
Events
Tags
Metadata
Users
Workspaces
Alerts (to search for devices)

When searching for objects, special characters can be used for more advanced searching:

Character	Description	Example Query	Example Output
`\|` (pipe character) or (space character)	Acts as a separator for logical OR, enabling searches for multiple terms simultaneously.	`left \| right`	Returns items matching "left" OR "right".
`\|` (pipe character) or (space character)		`left right`	Returns items matching "left" OR "right".
`\|` (pipe with asterisk)*	Indicates that the following search term must be included.	`left \|* right`	Returns items matching "left AND "right".
`\|` (pipe with asterisk)*	Indicates that the following search term must be included.	`left \| middle \|* right`	Returns items matching "right AND middle" OR "right AND left"
`_` (underscore)	Wildcard. Placeholder for "any character". Each underscore represents a single character. NOTE: Portal3 returns results for partial matches. Searching `videri_` will not return only results starting with "videri", but will return any results that include the text "videri" with at least one character following it.	`_videri`	Returns items where at least 1 character precedes "videri"
		`videri_`	Returns items where at least 1 character follows "videri"
		`vid___`	Returns items where at least 3 characters follow "vid"
		`v_de_`	Returns items that include the term v{x}de{y} in their name. E.g., "video", "videri", "me@videri.com".
`\_` (backslash with underscore)	Prevents `_` from being a wildcard. Used to search for items that include an underscore in their name.	`device_` vs. `device\_`	Query 1 returns items that include "device" in their name and have at least 1 character following "device". Query 2 returns only items that have "device_" in their name.

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