Resetting the SIM APN List Using Portal3 – VIDERI Support Portal

WARNING: Resetting the SIM APN list remove any user-added APNs and restore any modified default APNs to their original settings. Reset the APN list only if deleted or modified default APNs need to be restored.

To reset the SIM APN list using Portal3:

Log in to Portal3.
Click "Canvases" in the left sidebar to see your list of Canvases.
Click on the target Canvas to open the Canvas drawer.
Click the “Advanced Settings” button in the top right of the Canvas drawer.
Click on the “Network” tab.
Scroll down to the 'Current cellular' section.
Click “Show Available APNs”.
Click “Reset SIM APN List”, located at the bottom left of the APN list.
Click “Reset APN List” to confirm.

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