Optional Post-Provisioning Setup

Take a photo of the device after it's mounted in its final location. The photo is attached to the device record.

In the checklist, tap Add installation photo. Take a photo, review it, and tap Use photo to attach it. You can retake the photo at any time through Portal3. For Portal3 guidance, see Device Installation Photo.

TIP: Capture the device centered on screen with enough of the surroundings visible to identify where this device is located.

Providing content schedulers with environmental context

Providing a record of successful installation

By default, a newly provisioned device is named after its serial number. Renaming it to something human-readable (e.g. Lobby Top-Left) makes it easier to find in the Devices list and in schedules later.

In the checklist, tap Rename device, enter the new name, and tap Save. The new name appears immediately in both Videri Ignite and Portal3. 

The fallback network is a backup connection the device will switch to if its primary network goes down. Configuring it now means the device stays online during outages.

In the checklist, tap Configure fallback network, choose the fallback network, enter credentials, and tap Next.

Setting a backup WiFi network for Spark2 LTE Canvases, should cellular fail

Setting the destination network for devices being staged in a location other than the final place of installation 

Videri Canvases include a sensor which automatically detects the install orientation. For other devices, you may need to define whether the device is mounted landscape or portrait so its content displays the right way. This must match the physical orientation of the hardware.

In the checklist, tap Set orientation, select the orientation, and tap Apply. The device identification screen will rotate immediately so you can verify it's correct before moving on.

Separate from the brightness schedule, the device has default brightness and color settings. Setting these correctly during install helps the device match the lighting and look of the install location.

In the checklist, tap Configure brightness and color settings, adjust settings, and tap Finish.

TIP: Stand back from the screen at normal viewing distance when adjusting. What looks right up close often looks too bright from across the room.

Matching color settings between devices in mixed-hardware environments 

Changing brightness based on environmental lighting

While devices receive OTA updates at all times, the maintenance schedule sets a daily window when the device can perform those routine firmware and software updates.

By default, the maintenance window is set to run daily between 2 - 6 AM local time, though your organization may have different settings. We recommend setting the maintenance window for a time when it won't interrupt business-critical operation.

In the checklist, tap Set maintenance schedule, configure settings, and tap Apply & Finish.

You can change the maintenance schedule at any time through device details via Videri Ignite or Portal 3. For Portal3 guidance, see Defining a Maintenance Schedule for a Device.

The brightness schedule lets the device automatically adjust brightness throughout the day, on different days of the week, or on specific days of the month (e.g, off overnight, brighter during opening hours).

In the checklist, tap Set brightness schedule, choose the brightness level and configure the schedule details (frequency, start time/end time, hour parting), and tap Apply & Finish.

You can revisit and change the brightness schedule through device details via Videri Ignite or Portal 3. For Portal3 guidance, see Brightness Scheduling.

Setting display-off times during non-operational hours to lower power consumption

Setting brightness to automatically adjust at different times of the day based on ambient light or environmental factors

Tags are short labels (e.g. lobby, east-coast, premium) you can attach to a device. Add as many tags as are useful.

In the checklist, tap Add tags, select tags, and tap Apply & Finish when done. 

A campaign is a bundle of content scheduled to play across a set of devices over a date range. Assigning the device to a campaign now means it will start playing campaign content as soon as the campaign goes live.

In the checklist, tap Assign to campaign, select one (or more) campaigns, and tap Apply & Finish.

Ensuring device plays content that is managed centrally 

Showing content on a device immediately after provisioning

Especially useful when adding a device to an existing install already playing content

Use this step to schedule existing content. This is useful for "always on" content, location-specific content, or content that doesn't fit a time-bound campaign.

In the checklist, tap Schedule content, select content, configure event settings, and tap Apply & Finish. The device will download the content as soon as the event is created.

You can edit events and manage a device's schedule through the Schedule screen in Videri Ignite or via Portal3. For guidance on event configuration, see Scheduling Content and Advanced Scheduling Features.